Privacy Policy

QuitMate ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services ("the Service").

1. What Information We Collect

"Personal Information" refers to any information that identifies, relates to, describes, or is capable of being associated with a particular individual. This includes, but is not limited to:

Full name
Email address
Date of birth
Mailing address
Phone number
Account login credentials
Device information and IP address
Any other information you provide when using our services

We may also collect biometric data (e.g., voice patterns), health information (e.g., insurance ID numbers), or other sensitive data, where permitted or required by applicable law.

2. How We Collect Information

We collect personal information in the following ways:

When you register for or use our app
When you communicate with us via email or contact forms
Through cookies, log data, and analytics tools
From third-party services such as payment processors or marketing platforms

3. How We Use Your Information

We use your personal information for the following purposes:

To provide, operate, and improve our services
To respond to inquiries or support requests
To send updates, announcements, and marketing communications
To maintain system security and prevent fraud
To comply with legal obligations
To enforce our Terms of Service
To process payments for paid services
For any purpose disclosed at the time the information was collected or with your consent

4. Changes to Purpose of Use

We may update the purposes for which we use your data, provided the new purposes are compatible with the original purpose. If material changes occur, we will notify you via email or a notice on our website or app.

5. Sharing Your Information

We do not sell your personal information.

We may share your information with:

Service providers and contractors who help us operate the Service
Payment processors, data hosting services, and analytics providers
Law enforcement or regulatory authorities, when required by law
In connection with a merger, acquisition, or asset sale

We require all third parties to handle your data in accordance with this Privacy Policy and applicable laws.

6. Your Rights

Depending on your location (e.g., California residents under the CCPA), you may have the following rights:

Right to Know: You can request details about the data we collect and how we use it.
Right to Access: You can request a copy of the personal data we hold about you.
Right to Correction: You can ask us to fix incorrect or outdated personal information.
Right to Deletion: You can request deletion of your personal data.
Right to Opt Out: You can opt out of targeted advertising or the sale of your data (if applicable).

To exercise these rights, please contact us at info@quitmate.app. We may need to verify your identity before processing your request.

7. Data Security

We take reasonable administrative, technical, and physical measures to safeguard your personal information against loss, theft, and unauthorized access, use, or modification.

However, no method of transmission or storage is 100% secure. Use our services at your own risk.

8. Children's Privacy and Safety Measures

QuitMate is not intended for use by children under 13 years old. We do not knowingly collect or share personal data from children without parental consent.

To ensure user safety:

We strictly prohibit any content related to Child Sexual Abuse or Exploitation (CSAE).
We provide in-app reporting tools for inappropriate content.
We will work with law enforcement and relevant authorities where necessary.

9. Reporting Inappropriate Content

If you encounter inappropriate behavior or content, you may report it by:

Using the "Report" button within the app
Emailing details to info@quitmate.app

Confirmed violations may result in content removal, temporary suspension, permanent bans, or legal action.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting an updated version on our website or within the app. Your continued use of the Service after such changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact:

Email: info@quitmate.app